Commerce Bank Re-Issues Cards Throughout Schnucks Territory

The cost to the bank has been "significant," an executive said. The news comes after thousands of Schnucks customers had their credit and debit cards compromised due to a security breach.

Customers of Commerce Bank should keep an eye on the mail. You're likely getting new debit cards, even if you didn't ask for one. Clayton-based Commerce Bancshares confirms that customers throughout the region are getting new cards as a precaution following a security breach at Schnucks grocery stores around the area that compromised customer financial data. Carl Bradbury, Commerce's Director of Consumer Products, wouldn't identify Schnucks by name in an interview Thursday but did acknowledge "a large event" where cards were considered compromised, prompting the move. The decision to re-issue does not mean that a customer's card was necessarily compromised, but that it was used during a time period where others were. Bradbury also said …

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Scott Simon

11:03 am on Thursday, May 16, 2013

Wouldn't have been a story if Schnucks had better IT security. New stores Schnucks acquired weren't affected. The new stores came in with better IT! http://www.stltoday.com/business/local/schnucks-breach-happened-when-cards-were-awaiting-approval/article_98fb4519-1d3f-5a10-9735-e698090ddc07.html   more ›

Schnucks Breach: What to Do When Your Card's Been Compromised

Whether you shopped at Schnucks and discovered your card information was stolen or not, here's some tips to tackle identity theft in this case and others.

It doesn't matter if you shopped at Schnucks during the breach period: Identity theft can happen anytime, anywhere. That's what Kris Schmidt, assistant special agent of the Secret Service's St. Louis office, is emphasizing. Schmidt told Patch the breach into Schnucks' server that was discovered last month is an example of how information can be stolen on a very large scale. "Nobody really knows if it's safe to use your card or not until there's a breach," Schmidt said.  As Patch previously reported, the cyberattack affected customers' debit and credit card numbers used at the grocery chain between December 2012 and March 29 of this year. A KMOV report shared that 2.4 million cards used at 79 of the store's 100 locations are at risk of …

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Schnucks Will Post List Of Stores Hit By Cyberattack

The grocer is still investigating the scope of a data breach that compromised debit and credit card information.

A Schnucks spokesperson Tuesday could not specify exactly when, but said the grocer will identify a list of stores impacted by a cyberattack last month which left customers vulnerable to identity theft and fraudulent charges on their debit or credit cards along with a timeframe if when they were vulnerable. The company has already announced that it had "found and contained" the problem, but hasn't said exactly how it happened. "We have never spoken to scope of this because we just don't know it," Lori Willis said by phone Tuesday morning. The company released a weekend statement updating the situation, which you can read below. "We announced on March 30 that we had found and contained the issue.  We strongly believe our containment …

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Schnucks: No Source Determined In ID Theft Problem

The Maryland Heights-based grocer has been feeling the wrath of customers who have had their bank accounts and credit cards compromised by identity thieves this month.

A spokeswoman for Schnucks told Patch Friday night that the grocery store chain has not been able to pinpoint the source of a breach that has left customers across the St. Louis region vulnerable to identity theft and bank accounts at risk. The Secret Service, which as of earlier this week was not officially involved in an investigation but had been in touch with local law enforcement agencies, speculated that it could be a third party which processes credit and debit card transactions. Once those card numbers are obtained, they are sold online in a black market, purchased by someone who creates new cards with the old numbers and racks up charges. In many cases, those charges are flagged by the card issuer and the consumer is cleared of …

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St. Louis County ID Thefts Linked to Schnucks - Has Your Debit or Credit Card Been Compromised?

St. Louis County police report a rash fraudulent charges on debit and credit cards of area residents. Some reportedly shopped at Schnucks stores before they fell victim to the identity thefts. They shared their comments on a recent Patch article.

Manchester Police Investigating ID Theft, Property Damage

Police are investigating after recent reports of theft, identity theft and damage to a fence.

The following information was supplied by the Manchester Police Department. It does not indicate a conviction where an arrest was made. (Sign up here for the FREE Patch Newsletter, including Breaking News Alerts.) Feb. 8: 300 block Autumn Creek Drive Identity Theft: Detectives are investigating after inquiries for credit cards, loans and cash advances were made without authorization. Feb. 11: 14300 block Manchester Road Stealing: Two bottles of alcohol were reportedly stolen. Detectives are investigating. Feb. 11: 1100 block Sulphur Spring Road Property Damage: Detectives are investigating after a resident reported a fence surrounding the property was damaged. Anyone with information on these crimes is asked to contact the Manchester …

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Identity Theft, Theft Top Recent Manchester Crimes

A resident reports a loan was taken out with their personal information, plus called for thefts at local stores.

The following information was supplied by the Manchester Police Department. It does not indicate a conviction where an arrest was made. (Sign up here for the FREE Patch Newsletter, including Breaking News Alerts.) Nov. 15: 300 block Enchanted Parkway Identity Theft: Detectives are investigating afte a resident reported a loan was taken out using the victim’s personal information.   Nov. 15: 100 block Highlands Boulevard Drive Stealing: Store staff reported the theft of two bottles of perfume valued at $75. Nov. 18: 200 block Highlands Boulevard Drive Stealing: The Manchester Highlands Walmart reported two people were observed stealing baby formula. Anyone with information on these crimes is asked to contact the Manchester Police Department…

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Crime Alert: Watch for Home Alarm System Scam

Manchester police say a homeowner received a call from person posing as an alarm company representative, but the caller was seeking personal information.

The following information was supplied by the Manchester Police Department. It does not indicate a conviction where an arrest was made. (Sign up here for the FREE Patch Newsletter, including Breaking News Alerts.) Residents should be on alert after a Manchester resident reported a suspicious solicitation phone call. According to police, the resident who lives in the 700 block of Le Manns Drive received a call on Oct. 3 from someone trying to sell him an alarm system. The resident said the caller asked him a lot of questions trying to get personal information. Investigators believe this was a scam. Identity thieves often search for personal information in calls like this, but then can use the personal information to commit identity theft. …

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Property Damage, Theft Top Recent Manchester Crime

Manchester police report possible identity theft, a pricey stolen bike and property damage in this most recent edition of police blotter.

The following information was supplied by the Manchester Police Department. It does not indicate a conviction where an arrest was made. (Sign up here for the FREE Patch Newsletter, including Breaking News Alerts.) July 13: 1200 block Pinyon Drive Property Damage: Detectives are investigating after a resident said his car’s passenger side door was damaged. July 14: 1000 block LaBonne Parkway Identity Theft: A woman contacted police after a credit collection agency sent her a letter claiming she owed for unpaid auto insurance.  Police said the letter referenced an auto she doesn’t own.  Detectives are now investigating.  July 17:800 block Heron Woods Drive Stealing: A man's $1,500 bike was stolen after he left it on the back of his sport …

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