Schnucks' CEO Issues Apology for Credit Card Breach

Scott Schnuck, chairman and CEO of Schnucks, issued a video apology on YouTube.

The Chairman and CEO of Schnucks is apologizing for the attack on it’s credit card payment system. In a video posted to the Schnucks Markets YouTube page Friday, May 10, CEO Scott Schnuck said access was blocked on March 30 and that all new credit and debit cards would not be affected. Schnuck cautions, however, that any cards used before March 30 are still subject to fraud. According to Fox 2 News, Schnucks estimates 2.4 million credit and debit card numbers may have been stolen over a three month period. Three class-action lawsuits have been filed against the grocery chain since the incident occurred, Fox 2 reports.

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Commerce Bank Re-Issues Cards Throughout Schnucks Territory

The cost to the bank has been "significant," an executive said. The news comes after thousands of Schnucks customers had their credit and debit cards compromised due to a security breach.

Customers of Commerce Bank should keep an eye on the mail. You're likely getting new debit cards, even if you didn't ask for one. Clayton-based Commerce Bancshares confirms that customers throughout the region are getting new cards as a precaution following a security breach at Schnucks grocery stores around the area that compromised customer financial data. Carl Bradbury, Commerce's Director of Consumer Products, wouldn't identify Schnucks by name in an interview Thursday but did acknowledge "a large event" where cards were considered compromised, prompting the move. The decision to re-issue does not mean that a customer's card was necessarily compromised, but that it was used during a time period where others were. Bradbury also said …

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Scott Simon

11:03 am on Thursday, May 16, 2013

Wouldn't have been a story if Schnucks had better IT security. New stores Schnucks acquired weren't affected. The new stores came in with better IT! http://www.stltoday.com/business/local/schnucks-breach-happened-when-cards-were-awaiting-approval/article_98fb4519-1d3f-5a10-9735-e698090ddc07.html   more ›

Money, Credit Cards Stolen From Unlocked Cars

Town and Country police said one of the credit cards was used after being stolen from an unlocked vehicle.

The following information was supplied by the Town and Country Police Department. (Sign up here for the FREE Patch Newsletter, including Breaking News Alerts.) Police stated in an email alert that money and credit cards were stolen from two unlocked vehicles in the 13000 block of Wheatfield Farm Road between 5:00 p.m., April 15 and 4:30 p.m., April 16. Investigators said one of the credit cards was used in St. Louis after being stolen. Police urge residents to call 911 if they observe any suspicious people, vehicles or activity in their neighborhoods or contact Town and Country police dispatch at 314-737-4600. Anonymous tips can also be called in to St. Louis Regional CrimeStoppers at 866-317-TIPS (8477). *Please contact Local Editor …

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Schnucks Releases List of Stores Impacted by Debit, Credit Card Security Breach

Schnuck says approximately 2.4 million credit and debit cards used at 79 stores may have been compromised. Check out the list of stores and the latest on the security breach investigation.

Monday morning, Schnucks released its list of St. Louis area stores that were impacted by the recent security breach. As a result of that breach, Schnucks customers across the St. Louis area have found fraudulent charges on their debit and cards. The Schnucks stores on the list (which can be found in the PDF portion of this article along with a timeline issued by Schnucks) are located in a number of Patches throughout St. Louis, St. Charles and surrounding counties. Schnuck says approximately 2.4 million credit and debit cards used at 79 may have been compromised between December and March. The company also says the card number and expiration date may have been accessed, but not the cardholder’s name or address. Schnucks has also set up a …

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Kim

5:08 pm on Monday, April 15, 2013

When we went to the bank today to have new cards issued they told us a similar story - that Schnucks' security measures were seriously outdated.   more ›

Manchester Residents Report Debit, Credit Card Fraud

Manchester police have received a number of reports from residents whose credit and debit cards are being used without their permission.

The following information was supplied by the Manchester Police Department. It does not indicate a conviction where an arrest was made. (Sign up here for the FREE Patch Newsletter, including Breaking News Alerts.) March 29: 300 block Royal Village Drive Identity Theft: Detectives are investigting after a resident reported their credit card was fraudulently used to purchase merchandise online. The victim was alerted to the incident when they received an email to confirm the online order. The resident then contacted the store to cancel the transaction, police stated. March 29: 3000 block Country Stone Manor Fraud Use of Credit/Debit Device: Detectives are investigating after a resident was reviewing his online statement and noticed a …

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Schnucks Says Card Problem Is Due To Cyberattack

The grocer said the issue with card purchases has been "found and contained." The company said it is working with law enforcement agencies and the Missouri Attorney General's office moving forward.

Schnucks announced early Saturday morning that a "very intense" investigation has revealed that the grocery store chain was the victim of a cyberattack and the problem was "found and contained," according to a company statement. "We have identified the issue and taken comprehensive measures to contain the incident. We are cooperating with law enforcement, the Missouri Attorney General’s Office, and the credit card companies to determine the scope and magnitude of this crime and apprehend those individuals making fraudulent purchases, Schnucks CEO Scott Schnuck said in the statement. "Our customers can continue using credit and debit cards at our stores. We apologize for any inconvenience this may have caused our customers," he added. …

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St. Louis County ID Thefts Linked to Schnucks - Has Your Debit or Credit Card Been Compromised?

St. Louis County police report a rash fraudulent charges on debit and credit cards of area residents. Some reportedly shopped at Schnucks stores before they fell victim to the identity thefts. They shared their comments on a recent Patch article.

ID Theft Cases Tied To Schnucks: Should You Be Concerned?

The Secret Service is not yet officially involved in an investigation, but has advice for worried St. Louis County consumers.

Authorities from jurisdictions around the St. Louis area are confirming reports in recent days that Schnucks, the Maryland Heights-based grocery chain, may have had its credit card collection system compromised, making consumers vulnerable to identity theft. Creve Coeur Police and the St. Louis County Police are some of the agencies which have taken reports. The St. Louis County Wildwood Precinct posted an alert on its Facebook page Wednesday stating the department has taken numerous reports for fraudulent use of a credit device. Police also warned, "You may have seen the news and learned there had been a recent epedemic of these reports throughout St. Louis County and its municipalities. We are asking that you be vigilant in checking your…

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Manchester Business, Resident Fall Victim to Fraud

Two people were arrested as they packed up furniture they'd just fraudulently purchased, police said.

The following information was supplied by the Manchester Police Department. It does not indicate a conviction where an arrest was made. (Sign up here for the FREE Patch Newsletter, including Breaking News Alerts.) Jan. 21: 14200 block Manchester Road Fraud: Two people were arrested as they were packing up furniture police said they purchased by making a fraudulent charge. Jan. 20: 1700 block Woodmore Oaks Drive Fraud use of credit/debit device: Police said a woman fell victim to an internet scam. She reportedly called police to report she'd found fraudulent charges on her debit card.  Jan. 19: 100 block Enchanted Parkway Found Property: A wallet was returned to its rightful owner after it was found by a resident who turned it in to police…

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