Love the store - accessorize most of my home from items found here. I am also a business owner and it is clear this patron passed her side of the story to ALL her family and friends to respond negatively. In fact, I received an email from a friend of this person asking to do just that. Shame on ALL OF YOU. This is a wonderful shop.

I went in this past week and fell in love with the store. I needed a gift for a special friend but didn't have a lot to spend. I was delighted to find unusual, fun gift ideas at every turn at many different price points. They also have a great jewelry department. I discovered Lottie Dottie magnetic jewelry and can't wait to go back! Every thing was reasonably priced.
So glad to have found this place! (I don't know the owner at all but was prompted to add my review in light of the drama going on below)

To Joy, I didn't say this child was a brat, I also didn't say anything about him running thru the store. I was stating that this type of store is not appropriate for a 4 year old, much less one that is not being supervised by parent - 10 feet away (per mother's statements) is 9 feet to far in this type of store - with or without a disabiity. The mother got upset because someone was questioning her parenting skills or lack of and decided to blow it up into more than what it really was. I personally don't think children are brats.. a child who runs through a store and breaking things is not the one at fault, a child doesn't not have a choice who their parents are but a parent has a choice on how they raise their children. As far as me being out any BUCKS, I don't own the store, I'm not out anything except that if I'm ever in that area, I may stop by the store and purchase something. TO JOHN, I have 2 sons, 95% of the time my sons were well behaved the other 5% we corrected them, we never had to beat or hit them, rarely raised ours voices, we showed them by example. We took them into restaurants and stores and never worried about being asked to leave and we were always welcomed back. We (my husband and I) took the responsibility as being a parent seriously and didn't expect others to raise them. They respect others and their belongs, and they treat people how they would like to be treated. I'm very proud of them

Disabled 4 year old with a walker in a shop full of breakables. Sounds like the mom needs a dose of common sense. Use a stroller lady!! Don't go whining about being butt hurt on the internet.

Because this woman does not have the common sence not to bring her disabled child into a store where he could get hurt or damage property.
She has given this store lots of publicity.
Just because her "friends" post on here about how bad they are,I'm pretty sure they are not.....

Hahah, you failed lady. Maybe, think about the word NICE before you open your trap. Child safety, my butt. YOU HAVE WHEELCHAIR RAMPS. Seriously? I'm not falling for that crap lady. Have a good day with your buisness DOWN THE DRAIN.

How dare this mother treat this business in this manner. Use a little common sense instead of crying on the internet! Yes, the sales associate could have approached the situation with a little more respect. Was an internet "bashing" proper? If the mother knew all the breakables were in the store then why couldn't she have carried her son. This is not a case of discrimination, it is a case of hurt feelings that have gone too far.

To (AJG) Not Everyone Has Brat Children who run through stores and Break Things!!! This Little Boy Has The Right To Be There Like anyone Else!!! It is about His Disability...Shame On You!! It's all about Making That Buck isn't it? Well Apparently you have Lost Quite a Few Bucks Now Haven't You?

May be the 4 yr old child cant be left alone. The mother has the right to shop just like you, So dont blame the mom. A true business owner wold have the breakables in a safe location. Let me ask you a question do you have kids there Mrs AJG?

I have never shopped at this store before and after the story on the news I WILL most definitely be shopping there. I support this business owner and her right to not have her store be a playground for a 4 year old no matter what the ability of the child.I will be at the store to buy something to show my suppoert by this weekend. Keep your head up high and stand tall through this nonsense.

I have been a loyal person to this company, and oh how hurt I am to hear that KAY treated a young boy this way! I will never step foot in this store again,even though I really need to finish my house shopping! I will find somewhere else. (Kay, you should by all means apologize to the family AND apologize to your loyal customers!!! I am so angry I have spent so much money in your store!)

Shame on you!!! I would not even give you one star but i had to put something. That is heart breaking to treat a child like that. And another thing... discuss taking some one to court for slander who is probably already making sacrifices for her handicap son is HORRIBLE!!! And another thing... If you are not in the wrong then why not defend your innocent self to the news crews that you refused to let film you??? Make no sence. Children are precious, wonderful, amazing miracles and treating them in that manor if absolutely HORRIBLE.

Forcing a 4 year old child to leave the store because of his disability is shameful!!! I hope Kay is losing a little sleep over this. I agree that there is enough hatred in this world and it is time to take a stand against it! Kay needs to apologize.

I am sorry this happened to Shelly and her son. Oviously the customer had a bad experiance. But....Remember there are always three side to everyones story. Shelly- Kays= and then the truth is somewhere in the middle. I have shopped at FOB and have always been treated very well. Please people there is enough hatred and take what was said with a grain of salt. I am sure Kay is losing sleep of how she could have Handles the situation better.

I heard they are not welcoming to children with disabilities. Shameful owners!

I will never shop here!!! I promise that I will tell everyone I know never to set foot in this terrible place. I am absolutely disgusted and outraged that a business owner could discriminate against a poor young boy! I hope this store goes out of business. You would think by now that people would get over themselves and respect the innocent. But wait this is west county and everyone thinks their better than everyone else.

Shame on you!!! As a mother of a handicapped child, who walks with forearm crutches I am livid with the discrimination you have shown. I will be telling everyone I know this story! Fall to your knees lady and THANK GOD that you have never been discriminated against for being a snob and unkind person!

I love how the parking lot is handicap but doesn't even have the decensity to let a 4 year old handicapped boy in!!! I WILL NEVER shop here and I will make sure I let everyone I know not to either. How dare someone do that to a innocent child!!!!! I will shop anywhere but here. I wouldn't even give this place a star!

Denise - if you read the story/claim, it was the owner who claimed that her aisles were not adequate for this woman and her son..The mother and son felt quite confident and competent to successfully navigate their way around her store..Therein lies the crux of this situation - fear and lack of empathy, not compliance with a thirty six inch aisle.

The only one who has questioned whether or not the aisles are wide enough is the owner herself. She told Shelly that the aisles were not wide enough to accommodate her son's walker, and that they would be better served elsewhere. So, whether the aisles are six inches or six feet wide, the owner is in violation.
I will not do business with anyone who does not welcome customers of all abilities.

For all those who question if the owner knows about ADA--do you? I just looked it up. A store needs to have aisles that are 36 inches wide and where that is not possible, they need floor staff to help. I've been in this store, and though I've not measured her aisles, I think they are wide enough. There are also very friendly floor staff who could help a person find merchandise. I hope people will hold judgement until they hear both sides.

I have also made calls to the business and the business owner on her personal phones. If I get a response, I will certainly include in our news story posted on this website now - http://bit.ly/AfRE1u.

sometimes things get posted on facebook that are untrue. i would love for the owner to answer this accusation. because if it is untrue, its an awful injustice to the business. and i have never shopped there, not do i know the family suuposed asked to leave. i am going to call this business mondayh morning,

This store gets a NEGATIVE 5 stars, for discriminating against a handicapped child! Boo! I hope you go out of business! I will NEVER shop at your store, and am telling all of my friends to also not shop at your store.

Wow--has this woman never heard of the Americans with Disabilities Act? Oh, perhaps she has because they boast "Handicap Accessible: Ramp from parking lot to store front." How ironic. How ignorant and shamfully this woman acted. Will not do business there.

Pure discrimination. DO NOT SHOP HERE! This business owner should be ashamed of herself! I plan to spread the word about this act of hate

Hell will freeze over before I ever shop this store. For a business to ask a four year old child with a walker to leave because his needs might be better suited elsewhere is unconscionable. If your insurance didn't cover broken goods, I doubt it will cover an ADA lawsuit.

My needs will be better served elsewhere, thank you very much.

barbaric attitudes and perceptions about people living with disabilities. Kay Wallace of F O B Design of St. Louis should be ashamed of herself. If you agree that Kay Wallace demonstrated behavior that was unethical and unacceptable by forcing a 4 year old cerebral palsy child to leave the store... PLEASE do NOT shop at her store or the stores of other people sharing her attitude toward people with disabilities!! Thanks for all of your support..." Shelly Arnold Reynolds

I will be better served somewhere else too. Your words will haunt you.

I sure wish you would respond to the accusations about the child being ask to leave. I do not always believe what I read but if this is true, shame on you! By saying nothing you only accept blame!

horrible place to do business with.................

never shopped there and never will
especially with the way this woman acted.
She should rethink her point of view towards
those who are disabled.

Someday she will have to answer for her actions, maybe God should tell her she would be better served else where. What a horrible woman. I hope no one ever shops here again!

what a HORRIBLE owner you are .... discrimination is a aweful thing to do let alone to a child and his mother anyone who reads these review surely will not enter your store... hope your business fails.... the rath of GOD will get you!!

It's a good job your in the USA, if you had done this here in the UK you would be PROSECUTED for discrimination!!!!
SHAME ON YOU !!!!!!
I hope when your old & disabled you are treated in the same way!

NEGATIVE!!! An friend of a friend of mine was asked to leave her store because her 4 year old son uses a walker due to Cerebral Palsy. The store owner asked them to leave because she was worried that the aisles weren't big enough and her insurance wouldn't cover accidents and that he would be better served somewhere else! RIDICULOUS!!!!!

Would give 0 stars if that was an option. I hope that family sues your store.

Any place would be better to shop at than this store. Kay Wallace needs a lesson in manners and the correct way to run a business.

Everyone would be better served shopping at another store. Kay Wallace should be ashemed of her lack of empathy and cruel behaviour.

If I could go negative I would! An acquaintance of mine was asked to leave her store because her 4 year old son uses a walker due to Cerebral Palsy. The store owner asked them to leave because she was worried that the aisles weren't big enough and her insurance wouldn't cover accidents and that he would be better served somewhere else! UNBELIEVABLE!!!!!

And after reading some posts, I am glad that I am not the only one that wasn't afraid to speak up!

Discriminates, will not patronize her or any store she owns or will own in the future.

I would never step foot into this place. With the hard times that a lot businesses are having you would think that no one would ever turn away anyone, especially an family with an disabled child. That little walker could not have done any harm on anything due to some of them aren't even as wide as of an adult. Shame on you! If you can't handle an small child with an walker then you can't handle an adult with one nor a motorized wheelchair. Trust me I will not shop here.

Shame on you for treating a little boy with a disability this way.

I have never shopped at this establishment - and now I never will. I am amazed at the audacity and indecency of Kay Wallace in this day and age. She does not deserve the business of any respecting patron. As a pediatrician, I cringe at the thought of what that brave little boy and his mother felt that day. Shame on you, Kay Wallace. May you and your precious and underinsured inventory have a nice life together.

This company discriminated against a small child! He was fully capable of shopping with his mother and was supervised! Perhaps if a child entered UNsupervised but without a disability, she would have been happier?? DO NOT shop here!! There are MUCH BETTER companies in St. Louis!

This business has: "Handicap Accessible: Ramp from parking lot to store front." So...they can come up to the front door but they can't enter the store? Such a horrible business. AVOID THEM! People shouldn't be treated like they're nothing....especially children.

Appalled by the owner's actions involving a handicapped child!!! DO NOT PATRONIZE THEM!!!

This company discriminates against handicapped individuals. A friend of mine came in with their handicapped son - he is 4 and has cerebral palsy, so he walks with a walker, and the owner bluntly asked if they would leave because she felt they would be better served somewhere else. After his mother asked if they were being discriminated against, she was accused of being angry of her sons condition and was again asked to leave. Little does the owner know how much strength and courageous it took for this little boy to walk in on his own. She should be ashamed of herself! I will never walk in this establishment.